Platform
Your secure workspace with BillerBay.
In-house tools keep your practice and your billing team in sync: Transmit for reports, invoices and support, Exchange for sharing documents privately, and custom automation built around your workflow.
Transmit · client portal
Your billing team, one secure login away.
Transmit is the BillerBay client portal. It replaces email threads and spreadsheets with one place to see your numbers and work with your billing team.
- Share sensitive credentials safely
- View insights and performance reports
- Manage and pay invoices
- Raise support tickets and get fast answers
- Update your practice information
- Sign and manage service agreements
Exchange · secure document sharing
Share documents privately, without the email attachments.
Exchange is BillerBay’s in-house tool for sending documents to your billing team securely and privately. EOBs, superbills, credentialing packets and contracts go straight to the people working on your account, not into anyone’s inbox.
- Private by default: shared only with your BillerBay team
- Encrypted in transit from your desk to ours
- Built for billing paperwork: EOBs, superbills, contracts
- Credentialing packets in one place, not scattered across email
- Built and run in-house by BillerBay
Custom automation · built when needed
When off-the-shelf tools fall short, we build the software.
Every practice has a workflow that eats hours: re-keying data between systems, chasing claim statuses, assembling the same report every month. When it makes sense, BillerBay builds custom, tailored software to automate it, so your team and ours spend time on exceptions instead of busywork.
- Tailored to your systems and your workflow
- Connects your EHR, practice management and clearinghouse
- Automates repetitive checks, data entry and follow-ups
- Scheduled reports delivered to Transmit
- Built only when it pays off, scoped with you first
- Maintained by the team that runs your billing
Exchange in practice
What practices send through Exchange.
The paperwork that keeps your revenue cycle moving, delivered straight to the people working your account.
Explanation of benefits
Send EOBs and payer letters the day they arrive, so denials get worked sooner.
Superbills & charge slips
Hand off encounter paperwork without faxing or scanning to email.
Credentialing packets
Licenses, DEA, malpractice and CVs in one private place for enrollment.
Contracts & reports
Payer contracts, fee schedules and month-end reports, shared both ways.
Who can see the files I share in Exchange?
Only your practice and the BillerBay team assigned to your account. Exchange is built for private, team-only sharing.
What’s the difference between Transmit and Exchange?
Transmit is your client portal for reports, invoices, tickets, credentials and agreements. Exchange is for sending documents back and forth with your billing team privately.
How do I get access?
Existing clients can ask their account manager for access. New to BillerBay? Contact us and we’ll walk you through both tools.
Can you build software for our specific workflow?
Yes, when it pays off. If a repetitive task is costing your team hours (moving data between systems, checking claim statuses, assembling reports), we scope it with you and build tailored automation that we maintain alongside your billing.
Is this covered by our BAA?
Yes. Every client signs a Business Associate Agreement, and our tools are how we keep PHI out of email and in line with HIPAA and HITECH.
Ready to take PHI out of your inbox?
Start with a free revenue audit and see how BillerBay works with your practice, securely.